qc999 Terms and Conditions

By using the qc999 platform, you agree to the following general terms:

1.1 Platform Definition

"Platform" refers to the qc999 website, mobile version, and all associated services. "User" or "Member" refers to any person who is registered on or using the platform's services.

1.2 Nature of Service

qc999 is an online entertainment and gaming platform. All games and betting options available on the platform are operated for entertainment purposes. All game outcomes are determined through Random Number Generator (RNG) technology, which ensures fair play.

To create an account and use services on qc999, the following eligibility requirements must be met:

• The applicant must be 21 years of age or older.
• Each person may create only one account. Creating multiple accounts is strictly prohibited.
• All information provided at registration must be complete, accurate, and up to date.
• The user must be located in Bangladesh and it must be lawful to use the platform from their location.
• A valid and active email address and mobile number must be provided.
• Re-registration is prohibited if an account was previously terminated for any reason.

2.1 Account Information Responsibility

It is your responsibility to keep your account username and password completely confidential. If someone gains unauthorised access to your account, you should notify the qc999 support team immediately. qc999 will not be liable for any loss arising from a failure to maintain account security.

2.2 Updating Information

If any of your personal details change, please update your account settings or contact the support team. Outdated or incorrect information may cause delays in payment processing.

qc999 follows a Know Your Customer (KYC) process to maintain a secure platform. Identity verification may be required for withdrawals or large deposits.

4.1 Accepted Payment Methods

qc999 accepts only the following payment methods:

• bKash — Bangladesh's most widely used mobile banking service.
• Nagad — A mobile financial service authorised by the Postal Department.
• Rocket — Dutch-Bangla Bank's mobile banking service.
• Upay — United Commercial Bank's mobile financial service.
• Bank Transfer — Via major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank.

4.2 Withdrawal Process

Your account must have sufficient balance when submitting a withdrawal request. Withdrawals are generally processed within 5 to 30 minutes. However, additional time may be required for accounts undergoing verification.

4.3 Payment Security

qc999 secures all financial transactions through SSL encryption. If you experience any issues with a deposit or withdrawal, please contact the support team immediately.

Various bonuses and promotional offers are available on qc999. By accepting these offers, the following terms will apply.

5.1 Bonus Examples

• Deposit ৳1,000 and receive a ৳2,000 bonus — total balance ৳3,000.
• Deposit ৳12,000 or more and receive a maximum bonus of ৳10,000 — total balance ৳22,000.

5.2 Wagering Requirement

A wagering requirement applies to the bonus amount. Wagering is calculated on the bonus amount only (not deposit + bonus). For example: ৳2,000 bonus × 20 = ৳40,000 must be wagered before the bonus funds can be withdrawn.

5.3 General Bonus Terms

• Each bonus offer may be used only once and applies to a single account.
• qc999 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is suspected, qc999 may cancel the bonus and investigate the account.
• Bonus funds cannot be withdrawn before the wagering requirement has been met.

5.4 VIP Program

qc999's VIP program has four tiers. A weekly cashback benefit applies at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.

VIP tier is based on a player's activity and participation. The detailed conditions for tier changes are determined by qc999.

qc999 is committed to ensuring a fair, transparent, and reliable gaming environment for all users.

6.1 Random Number Generator (RNG)

All game outcomes on the platform are determined by independently verified Random Number Generator technology. This ensures that every game result is entirely random and free from any biased interference.

6.2 Game Rules

Each game has its own rules, which are detailed in the game interface. It is your responsibility to read the relevant game rules before playing. If a technical error affects the outcome of a game, qc999 may void that round.

6.3 Sports Betting Policy

The sports betting section offers betting on cricket (BPL, IPL, T20, ICC tournaments), football, kabaddi, and other sports. Bet acceptance and payout conditions are determined by the rules of each event. If an event is cancelled or postponed, bets will be refunded.

The following activities are strictly prohibited on qc999:

• Creating multiple accounts or operating an account under another person's identity.
• Abusing the bonus system — collecting bonuses through multiple accounts or other methods.
• Using the platform for money laundering or any illegal financial activity.
• Hacking game software or using bots or automated software.
• Attempting unauthorised access to the platform's systems.
• Fraudulent activity or collusion with other users.
• Creating or operating an account using false or misleading information.
• Assisting minors in creating an account.

8.1 Account Closure by User

You may close your account at any time. Please withdraw your balance before closing your account. You can request account closure by contacting the support team.

8.2 Account Termination by qc999

qc999 may terminate an account without notice in the following circumstances:

• Violation of the Terms or participation in prohibited activities.
• Providing false or misleading information.
• Failing to cooperate with the verification process.
• When required for any legal or regulatory reason.

8.3 Self-Exclusion

As part of its responsible gaming policy, qc999 offers users the option of self-exclusion. When self-exclusion is activated, access to your account will be suspended for a specified period. To learn more about this feature, contact the support team or visit our Responsible Gaming page.

qc999 places the highest priority on the security of your personal information. To learn more about our policies on data collection, storage, and use, please read our Privacy Policy.

9.1 Purpose of Data Collection

• For account creation and management.
• For payment processing and verification.
• For providing customer support.
• For fraud prevention and ensuring security.

9.2 Data Security

All your personal and financial information is protected by SSL encryption technology. qc999 does not sell your personal information to third parties. However, information may be disclosed to the relevant authorities where required by legal obligation.

qc999 will not be held liable in the following situations:

• If a game or betting session is interrupted due to loss of internet connection.
• If any loss occurs due to a fault in your device or software.
• In the event of unauthorized access by a third party resulting from a failure to secure your account.
• If the service is disrupted due to force majeure events — such as natural disasters, war, cyberattacks, and so on.

qc999 always strives to ensure the quality of its service and provides a resolution as quickly as possible in the event of a technical failure.

qc999 reserves the right to change, amend, or update these terms and conditions at any time. If significant changes are made to the terms, users will be notified via the email registered to their account or through a notice on the platform.

Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions. The most recently updated terms and conditions will always be available on this page.

If you have any questions or uncertainties regarding these terms and conditions, please contact our support team. qc999's support team is available 24/7 in both Bengali and English.